Frequently Ask Questions

Wize-TV is a streaming service that offers thousands of award-winning television series, the latest movies, live major sporting and pay-per-view events all in one place.

You can watch Wize-TV anytime anywhere in the world– all for one low monthly price. There’s always something new to discover and new TV shows and movies are added every week!

Watch Wize-TV on your smartphone, tablet, Smart TV, laptop, or streaming device, all for one fixed monthly fee of 30.00 a month with no contracts or commitments! For a limited time purchase an annual plan and save over 30% a year.

MyShowsNow is flexible. There are no pesky contracts and no commitments. There are no cancellation fees – start or stop your account anytime.

Contact to cancel or request a refund.

Yes! Watch local content from any country in the world. Add additional countries to your package at checkout.

Typically, such issues arise as a result of an inconsistent internet connection at the user’s end. Rather than WiFi, we suggest for the best connection possible that you use an Ethernet cable to watch. If the latency persists, restart your device. If problem continues to occur, contact us so we can resolve them as soon as possible.

All Smart TV sets (Samsung, Sony, LG, etc.), all Android devices, Amazon Firestick, Apple TV, and iPhone/iPad may access Wize-TV. Currently, accessibility with ROKU is not available.

Please download our app to watch now for all Android devices. If the Wize-TV app is not available on your device you may access another third-party app to access our service. See available apps for your device.

You can install our service onto multiple devices but you can only watch 2-3 devices at a time based on your internet connection. You may only watch one live channel at a time but multiple movies and tv series. Please contact us if you need to use more devices. 

Visit our How it Works section for details how to start enjoying Wize-TV for instructions. Please contact us if need further assistance. 

Once you place your order and payment is confirmed you will receivean email from us with a login user ID and password with instructions. Please check your spam/junk folder in case you did not receive.

Please allow up to 4-8 hours to deliver your order